Privacy Policy

How we collect, use, and protect your data.

Information We Collect

  • Account information (name, email, organization)
  • Tender documents and uploaded files
  • Usage data and interaction patterns
  • IP addresses and browser information for security

How We Use Your Data

  • Document analysis and AI-powered extraction
  • Service improvement and feature development
  • Account communication and support
  • Security monitoring and fraud prevention

Data Storage & Security

  • All data stored on AWS with AES-256 encryption
  • Region-specific data centers for compliance
  • SOC 2 Type II certified infrastructure
  • Automated backups with point-in-time recovery

Your Rights

  • Right to access your data at any time
  • Right to correct inaccurate information
  • Right to delete your account and data
  • Right to export your data in standard formats

Third-Party Services

  • AWS for infrastructure and storage
  • Google Cloud AI for document processing
  • Third parties only receive data necessary for service delivery
  • Your documents are never used to train third-party models

Data Retention

  • Active account data retained while your account is active
  • Deleted upon your request immediately
  • Backups purged within 30 days of deletion
  • Logs retained for 90 days for security auditing

Questions about privacy? Contact us at privacy@lastdraft.in